Frequently Asked Questions

Why do you put screws on the flat versus the rib?

Screws installed on the flat of the metal panel provide long-term resistance to the expected expansion and contraction within the ribs of the metal panel. The screw is also sunk an additional 0.75” in the strapping.
Additionally, this method minimizes the risk of screws becoming loose over time and prevents over-tightening during installation, ensuring that the metal panels remain square and secure.

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What's the thickness of your steel?

Textured SMP Steel Panels = 26 gauge (before coatings) Smooth SMP Smooth Panels = 28 gauge (before coatings)

What does my warranty cover?

The warranty covers that under normal atmospheric conditions, the paint film will remain free of cracks, blisters, flakes, fading or chalking or checking that is apparent on ordinary outdoor visual observations.

Is there a workmanship warranty?

Our workmanship warranty covers a period of 5 years from the installation date. It ensures that our work and installation meet the highest quality standard. If you encounter any issues related to our work during this period, we will address and rectify them at no additional cost to you.

How does living on the oceanfront affect my warranty?

Panels painted with SMP coatings that are within 1500 ft of the ocean may affect your warranty.

What's the difference between your textured and smooth panels?

The primary difference lies in the material thickness and surface finish. Our textured panels are crafted from a thicker, 26-gauge steel and feature a robust, tactile coating for added durability and a unique feel. In contrast, our smooth panels are made from a lighter, 28-gauge steel and are finished with a reflective, glossy coating for a sleek appearance.

Do you need to strap a roof for metal installation?

Yes, it is highly recommended. Not only does it make the roof easier to walk on during the installation process, it is also critical to providing proper air flow between the roof underlay and the roofing panels.

Do you recommend installing metal over my existing shingles?

In most cases, we recommend installing metal over existing shingles to take advantage of additional vapor barrier, as well as the reduction of landfill waste and quicker installation time.

Do you offer fascia cladding?

We have the ability to manufacture a large variety of custom fascia cladding and custom trims, however the installation would need to be handled by a subcontractor.

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Will the metal panels rust on the raw or cut edges?

Not unless an abrasive cutting wheel or saw is used. There is a high zinc content in the metal panels. This inhibits progressive rusting on the edges of the steel, although some discoloration may occur.

Should I use a grinder to cut my metal?

It is not recommended. The heat from the cutting wheel may cause the panel to rust.

Can I order custom trims?

Yes.

Will my roof colour fade?

No, not unless the panels are defective, contaminated with salt spray, or exposed to chemical fumes.

Do I need to pay a deposit before you process my order?

Yes, a deposit is required. It's 25% for installations and 50% for custom pickup orders.

What is the difference between galvalume and galvanized?

Galvalume is produced by a hot-dip process with a coating of 55% aluminum, 43.5% zinc, and 1.5% silicon. It is recommended for use in residential applications as well as salt environments.

Galvanized is also a hot-dip process but a 100% zinc coating is used, making it ideal for animal confinement applications.

What are the advantages of your textured metal panels?

The 26 gauge, textured metal panels, are thicker in gauge and are easier to walk on due to their tactile surface. The anti-glare finish provides a modern look and is extremely durable.

What are the advantages of your smooth metal panels?

Smooth metal panels are a lower price, 28 gauge steel, but are also very durable with more colour options.

Will my wood strapping eventually rot?

If the roof is not properly ventilated, condensation may cause the strapping to rot. Our metal roofs are installed on ¾” strapping with both top and bottom vented foam closures. This ensures proper air flow, drastically decreasing the chances of rot.

Is airflow necessary between the metal panels and roof surface?

Yes, airflow is necessary to avoid condensation.

Do you remove whirly vents?

Yes, whirly vents are not required when the roof is properly vented.

How do you flash brick chimneys?

We flash brick chimneys by grinding horizontal ¾” deep slits on each face of the chimney approximately 4”-6” up from the roof slope. Custom trims are then bent on site to ensure a water tight fit.

How do you install flashing around skylights?

Skylight flashings are custom made on site and either cover, or are put underneath the existing skylight flashing. This ensures the best fit possible.

Will snow slide off my metal roof?

Yes, depending on the pitch and whether or not snow stops are installed.

Will my metal roof blow off in a hurricane?

No, our metal roofs are rated for up to 300 KM/HR winds

Will my roof be noisy when it rains?

With the proper installation, rain noise on the roof should be almost completely inaudible.

Will my attic be hot with the metal roof?

While the chosen colour and finish will influence overall heat absorption, metal roofing deflects heat nearly 50% more effectively than traditional shingles.

Can I walk on my new metal roof?

Walking on your metal roof with clean shoes should not damage the steel. Take extreme caution when doing so and ensure proper safety precautions are in place. Never walk on a metal roof in the presence of rain, snow or humid conditions.

Will my metal roof attract lightning?

No, a metal roof will not make lightning more likely to strike, but it may make a lightning strike less dangerous if it occurs.

Can you install metal steps to my chimney?

Yes

How many colours do you offer?

30+ colours. You can view available colour options here

Do you also install siding?

We offer a variety of siding profiles made to order, but we do not offer siding installation services, at this time.

Do you offer a hidden fastener roof system?

At this time we only supply and install exposed fastener roofing systems.

Do you give out free quotes?

Yes. You can request a free quote by submitting your information here

Do you manufacture your own roof panels and trims?

Yes, both panels and trims are manufactured in house on our panel formers, CNC benders and rollers.

How does installing a metal roof impact my house insurance ?

Consult your insurance provider, but installing a new metal roof often leads to immediate insurance savings.

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Frequently Asked Questions

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